5-Star Review on Yelp:
"Ahhhh yes, Lexus Carlsbad. I have purchased 3 brand new cars in my lifetime, all luxury, but never a Lexus.
I am the ultimate car salesman's nightmare. I come into the deal completely educated with a binder full of details concerning EXACTLY what car I need as well as a numbers breakdown of what I am willing to pay (and not a penny more!) I do all my research BEFOREHAND and then I call you to see if you can work with me. No? Drama? Wishy washy? HANG UP. Its a buyer's market people!Luckily I was matched with the ultimate car salesman, Bob Kreger, who doesn't play games. He asked me what my bottom line was and asked me what I wanted on the car, what color combos, etc. Then he said okay, I have the car you want. Come get it.What? What do you mean come get it? You're supposed to fight me on this, you're supposed to tell me you cant POSSIBLY give the car away for that amount, you're supposed to lie and not tell me about the kickbacks you get from Lexus regarding getting this car off the lot. Bob. What are you doing? Bob. What is happening?This was the only Lexus dealership in Southern CA that had the color combination and package I wanted, (something I was NOT willing to budge on) and given that kind of leverage he definitely could have charged me more.I cannot state this enough that its the salesman who sells the car. If I do NOT like the salesman I wont buy from that dealership. Don't try to highball me, don't try to do the fake negotiation with me (let me see if I can run this by the manager), etc. Give me a fair price and I will buy the car from you, SIMPLE.Bob was quintessentially everything I was looking for in a car salesman and I appreciated his assistance greatly. He made this process completely painless and I can't even explain how much of a relief that was.Bonus points for the Finance manager, I believe his name was Tony? I'm not sure but I was starving and he gave me a bag of chips from his desk drawer, lol really cute, funny personable guy that made shelling out that much money less painful.Bottom line: Bob is not just a great salesman, he is a great person."
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