"Mike Anjurd the Carlsbad Lexus Manager is Fabulous!!!
We came in with an appointment to see him at 1 pm Sat Dec 29th they had a 2013 Red ES350 which we wanted. We met Mike and he asked Ken to give a tour and a ride in the car. Ken was knowledgeable about the car inside out, and all his responses to the mechanics of the car were excellent. Once we were happy with our choice, it came down to the numbers. We had a trade in and I knew what it should trade for we knew what we wanted to pay for the car and as we came back to Ken's office Mike came by as well.
Mike wanted to know if we liked the drive and wanted to purchase the car with my trade in in the deal. I said yes of course he said give me 5 minutes. He was back in 5 and gave me the numbers and I was so happy I could explode. I said yes and we were all done except to do the paper. I was on my way by 3:15 pm Mike took us the Finance dept. and we were helped again in a 5 star manner.
Lexus Carlsbad was a 5 star performances.
How can I help you was felt by me by all the people that worked in the store.
Attitudes start from the Top and goes downward with People like Mike I can see why everybody there is so wonderful!!"
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